How should therapists word appointment reminders?

Warm and brief, with the date and time and a clear cancellation window. Keep the reason for the appointment out of the message for privacy, especially in a text or voicemail that others might see.

Should a therapy reminder mention the cancellation policy?

A short line about the notice window and late-cancellation charge sets expectations without feeling cold. The email template above shows one way to phrase it.

Can reminders be sent for recurring weekly sessions?

Yes. DoNotify can place a recurring reminder call or send a recurring message on the same day and time each week, so standing appointments still get a nudge.

Therapy Appointment Reminder Templates (Counseling Sessions)

Therapy & Counseling Appointment Reminder Templates

Reminder wording for therapy and counseling sessions, where a warm tone and a clear cancellation policy both matter. Keep session details private and let the client fill in the rest.

Session reminder (text)

Hi [First name], a reminder of your session with [Therapist] on [Date] at [Time]. Reply or call [Phone] if you need to reschedule.

Reminder with cancellation policy (email)

Subject: Your session on [Date]
Hi [First name],
This is a reminder of your session on [Date] at [Time]. If you need to cancel or move it, please let me know at least [24 hours] ahead, as late cancellations may be charged for the reserved time.
Looking forward to seeing you,
[Therapist]

Recurring weekly session (text)

Hi [First name], your usual session is on for [Day] at [Time] with [Therapist]. See you then, and reply if anything has changed.

Gentle re-engagement (email)

Subject: Checking in
Hi [First name], it has been a little while since your last session. If you would like to book again, reply here or call [Phone] whenever you are ready. No pressure at all.
[Therapist]

Telehealth session (call or text)

Reminder: your video session with [Therapist] is [Date] at [Time]. Your link is [Link]. Please join a few minutes early.

Stop sending these by hand

A missed therapy hour cannot be resold later in the day. DoNotify sends the reminder for you on a schedule: write the wording once, and it goes out as a real phone call to any handset, landline or mobile, with no app for the person receiving it. Voicemail gets a retry, and every call is logged. There are 14 free reminder calls to try it, no card required.

Start free or see how appointment reminder calls work.