Friendly Payment Reminder Templates
When the customer is one you want to keep, tone matters as much as the ask. These stay warm and assume the best while still making the request clear. Swap the [brackets] and send.
Friendly email nudge
Subject: Just a friendly reminder about invoice [Number]
Hi [First name],
Hope you are well! Just a gentle reminder that invoice [Number] for [Amount] was due on [Date]. No stress if it is already on its way, here is the link in case it is handy: [Link]. Thanks so much!
[Your name], [Business]
Friendly text
Hi [First name], friendly reminder that invoice [Number] for [Amount] is due. Link here: [Link]. Thanks! [Business]
Soft phone script
Hi [First name], it is [Your name] from [Business]. Nothing urgent, just checking in on invoice [Number] for [Amount] from [Date]. Whenever you get a chance to sort it out is great. Give me a call on [Phone] if anything is unclear. Thanks so much!
Warm final nudge (still kind, clearer ask)
Subject: Following up on invoice [Number]
Hi [First name], I know things get busy. Invoice [Number] for [Amount] is still open from [Date], and it would really help us to have it settled by [New date]. If there is anything holding it up, just let me know and we will work it out.
Thanks for your help,
[Business]
Stop chasing payments by hand
A warm voice keeps the relationship a fifth email would start to strain. DoNotify places the reminder as a real phone call, the one channel a late payer cannot leave sitting unread. Write the wording once and it goes out on a schedule to any handset, with voicemail retried and every call logged. There are 14 free reminder calls to try it, no card required.
Start free or see DoNotify for business.